Previous behavior: Aircall call tags were not logged into HubSpot.Īircall tags are now logged into call activity in HubSpot, fully integrating your Aircall workflow with your HubSpot records. HubSpots Reporting Dashboards offer an option for Professional and Enterprise users to add external content directly into their Dashboards. When no existing Contact has a matching Phone number or Mobile phone number, Aircall will search for a matching phone number in the Company records, and log the call on the matching Company record if found. If there is no matching phone number on the main Phone number field, Aircall will search Mobile phone number fields for a match, and log the call on the matching Contact record. With the HubSpot integration you are able to automatically sync your saved Contacts in HubSpot with your Aircall phone application so that when making calls the name/other information of your Contact is automatically shown For Contact sync to function properly, please make sure to save all numbers in HubSpot with the E164 format (+15555555555). Previous behavior: Calls that didn’t match on the main phone number field on Contacts created duplicate contacts in HubSpot.Īircall now supports call logging on matching Mobile phone number fields on Contact records in HubSpot.
New custom properties to trigger HubSpot workflows Improved phone number search logic for call logging Here are the main changes users can look for. HubSpot and Aircall surveyed 1,000+ global sales professionals to learn what sales channels and strategies are working, how sales teams can hit their. We have enhanced our Aircall-HubSpot integration by introducing logic and performance improvements, as well as new features. I have a Hubspot integration with Aircall (Built by Aircall), but running into an issue when trying to enable ticket creation ( refused to connect.) Aircalls are already logged on users so the whole integration seems fine except for this.
The new HubSpot integration will be migrated to all customers by December 18, 2020.Īircall recently released a new and improved version of our HubSpot integration.
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